At Amy Whittle Therapeutic Connections, I am registered with the ICO (Information Commissioner’s Office) this means that I need to tell you what data I am collecting from you and what I intend to do with the information. 

 

What data do I keep and why do I need it?

Name and Age – This is basic information that helps me get to know you.

Address, email and telephone number - I use this as a way of contacting you regarding your sessions. I will mainly use the method you first contacted me on, but if I am unable to reach you, I will try a different method. Any relevant email or message will also be stored with your records if it is deemed relevant to our working relationship.

GP/Doctor’s details – If you were at risk, or if I'm worried that you may be at risk then I may need to contact your GP. This will be communicated with you.

Appointment notes – I will keep short/brief notes of our sessions (these will be stored securely)

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How will I store your data?

All paper records are kept in a locked and secure cabinet. Any data held in digital format is kept on a laptop which is password protected. Any notes held about you in digital format, are also password protected.

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Will I share your data and if I do, who will I share it with and for what purpose?

It is very unlikely that I will share your data. I will not sell it on or use it for unethical reasons. I may have to share it if my notes are subpoenaed by a court of law. If either you or anyone you tell me about is at harm or serious risk of harm, to self or others, I may have to pass this information on.

I may also inform the relevant authorities if you divulge any information regarding terrorism, safeguarding issues or money laundering.

If you wish me to share your data with anyone else, such as an employer, solicitor or other health professional, I will obtain consent from you to do this.

In accordance with the BACP and NCPS, I receive regular clinical supervision where I talk about my work. This may include you, however this will be using your first name only or your initials. 

 

How long will I store your data and how will I dispose of it?

If you are over 18 years of age at the start of your sessions, I will keep this data for 7 years after our last session finishes.

It will then be deleted and destroyed.

If you are a child or young person under 18 years of age at the start of your treatment, I will keep this data up to and including your 25th birthday, when it will be deleted and destroyed.

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Grievance and Data Protection Contact

If you have any queries or concerns about the processing of your information that is available with us, you may email our Grievance Officer at Amy Whittle Therapeutic Connections, Office C17, Lodge House, Cow Lane, Burnley, Lancashire, BB11 1NN email: counsellingaw@hotmail.co.uk. We will address your concerns in accordance with applicable law.