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Frequently Asked Questions

How long do the appointments last? 

The appointments last for 50 mins, they can be extended to 1 hour 

How many appointments will I need?

I offer short term and long term therapy, however how many sessions that people have is different for everyone. I offer a review every 6 weeks so we can discuss how things are going for you. 

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Most people have weekly sessions, however this depends on you. Sessions can be weekly, fortnightly or monthly. 

What if I need to cancel? 

Cancellations need to be made 24 hours before the appointment otherwise there will be a charge for the session. However I understand that illness and exceptional circumstances happen. 

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There will be a charge to cover room booking fees. 

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I can send text reminders the day before the appointment, please let me know if this would be helpful.

Are the appointments confidential?

Yes the appointments are confidential, we will have a contract that we both sign before working together which goes through confidentiality, safeguarding and GDPR, I am registered with the ICO. 

Do I offer discounts/concessions? 

Yes I offer discounts for student counsellors along with people on low income/benefits. 

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I have limited availability for concessions so please let me know if you need a concession. 

Where are the appointments held? 

You have a choice of venues to choose from, I currently use three different venues. 

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  • Lodge House, Burnley (Thursday and Friday afternoon)​

  • The Banyan Wellness Centre, Burnley (Monday, Tuesday, Friday and Saturday mornings)​

  • Todmorden College, Todmorden (Wednesday) â€‹

  • Online (Monday, Tuesday, Wednesday, Thursday, Friday)

Do I need to be artistic to take part in creative therapy or supervision?

No, you do not need to be artistic to take part in creative therapy. Creative therapy can look like buttons, therapy cards, drawing/doodling, painting, fairy-tales, clay and stones also game platforms like Minecraft can be used. Using creative tools can help us access what is hard to put into words. It helps us to explore difficult themes in a non judgemental way. 

Who do I work with? 

Everyone is welcome. 

  • Adults

  • Children and Young people over 7 years

  • Parents, carers, grandparents, siblings

  • Couples

If you have any more questions, please just get in contact and I will be happy to answer. 

Session Fees & Appointment Times

Fees 

Free 30 min initial phone consultation 

Counselling appointment  £55

Concession fee -£45

 NHS Counselling Referrals  - £75

Couples Counselling - £75

Clinical Supervision - £55 (1 hour) £75 (1.5 hours)

Mindfulness 1-1 appointments - £45

Reiki healing - £40

Hypnotherapy - £55 per hour 

Holistic Therapies - Please get in contact for more information

Discount on block bookings of 6 sessions

Concessions available - £45.00 per hour (I have limited availability for concession appointments but please let me know if you would like to be considered) 

 Block bookings to be paid on the first session 6 x sessions £300 

Full payment will be required for missed sessions without a minimum of 24 hours notice of cancellation.

Please do not hesitate to contact me for further details.

Appointment Times

I currently work Monday - Friday, I offer Saturday morning appointments on request for children and young people. I have limited availability for evening appointments and hold a small waiting list for evening appointments on Tuesday, Thursday and Friday. 

Terms and Conditions

Appointments

The first appointment will be an assessment session and will usually last 50-60 minutes, this will be discussing your needs and aims for the appointments. â€‹We will discuss the counselling agreement and confidentiality on our first appointment. â€‹

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Late arrivals

Please ensure you arrive promptly for your appointments. I may not be able to make up time if you arrive late. Please contact me as soon as you can if you are going to be delayed. 

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Payment

I ask that the first agreed full session is paid in advance to secure the booking, either in cash at our initial consultation (if face to face) or by BACS payment in advance. Subsequent sessions can be paid in cash at the time of meeting (if face to face) or by BACS payment either in advance or within 48 hours of our last session. My account details are at the end of the counselling agreement.

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Cancellation

  • I'm not able to give refunds for appointments cancelled or rearranged with less than 24

hours notice. The rooms have to be booked and paid for by Amy prior to the appointment so please give more than 24 hours notice where possible. 

  • If you do not attend your appointment without letting me know no refund will be given. 

  • You may be able to rearrange your session subject to my availability providing you have given 

at least 48 hours notice.

  • If you have cancelled or rearranged on more than two occasions, I will discuss with

you whether it's appropriate for your treatment to continue.

  • I can arrange to send a reminder text the day before the appointment if needed (please discuss this with me prior to the appointments)

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